FAQ's
What is the best way to clean Solua Inc products?
We recommend only warm water and a soft cloth to clean Solua Inc products. Please do not use chemical or abrasive cleansers.
Does Solua Inc have a minimum order quantity or amount?
No, Solua Inc does not require a minimum order quantity or dollar amount. We do not charge a small order fee or any drop ship fees.
What does “centers” mean?
For cabinet and door hardware Centers refer to the 'center to center' dimension for pulls. The distance between the two holes drilled into cabinets for application of pulls is the center to center dimension. When purchasing replacement pulls, measurement of the distance between any pre-drilled holes is necessary for accurate product ordering.
What does mm mean?
mm is an abbreviation for millimeters.
All Solua Inc products are manufactured in Brazil and Italy where the metric system of measurement is used. Dimensions such as centers or overall size are provided in millimeters for accuracy. To convert a dimension from millimeters to inches, divide the millimeters by 25.4.
Example: 320 mm divided by 25.4, equals 12.5 inches.
What are the expedited shipment options?
All orders are shipped from our location in Deerfield Beach, Florida. Solua Inc will process urgent shipments upon request and at customer expense via the following options:
UPS Next Day Air
UPS Second Day Air
What is the sample policy for Solua Inc?
Sorry, we do not provide complimentary samples. It is important to us that you are satisfied with your purchase. You can always return the product to us in case you changed your mind or did not like the product.
Requests to return unused product can be arranged, if needed, by contacting us for RGA details at support@soluainc.com .
I am in the trade. Do you offer any special prices?
Yes, we sell wholesale to the trade. Please email us to support@soluainc.com. We require proof of business prior to giving any wholesale information.
